Blogger gets Vista refund with only 4 emails, 3 phone calls, 2 months
In theory, Microsoft's license agreement for Vista says you can get a refund from your PC's manufacturer if you buy a model with Vista preinstalled, but replace it with Windows XP, Linux or another operating system. In practice, Equlibriate blogger Kim Kido, a k a uncle_benji, spent two months calling and emailing HP before the company finally cut her a $200 check. She's posted a detailed recap of the story, including screenshots of customer service emails and a photo of the check. I'm willing to bet Kido cost the company another $200 in customer service time. (Photo by uncle_benji)