Cra-zazy customers hardly need to be told where they can take their complaints: They just need an outlet. Get Satisfaction aims to automate the bitchfest. Bonus: Its president is Lane Becker, one of Valleywag's most lovably lubricated crush objects — clothed, bespectacled and interviewed in this clip from Web 2.0 in New York. Becker's founding cohotties are Thor Muller and Amy Muller. The "frictionless" solution to demanding customers, who will blog about your inadequate service as soon as look at you, was hatched out of the mayhem caused by their mail-order grab bag business for previously free conference tchotchkes, Valleyschwag.

Welcome to Lazy News, the new Valleywag feature that saves you the time of actually reading news articles. The first article we'll slice-and-dice is the San Francisco Chronicle's business feature from Sunday.

Web-and-mobile design firm Rubyred Labs held its regular Cereal Bar breakfast this morning. This week's cereal social (held every Monday at Rubyred's office in SF's Soma district) was documented by camera-not-for-hire Scott Beale.