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If you're a Citigroup shareholder and you've watched your investment in the bank tumble into the abyss over the past year, take heart. John Reed, the man partly responsible for creating the dysfunctional financial supermarket that Citigroup turned into by merging Citicorp with Sandy Weill's Travelers Group in 1998, is really, really sorry. "We learn from our mistakes," says Reed. Feel better now? [Bloomberg]